Franette was excellent. She made the process so smooth and easy for my entire family and myself! She was very patient with me as a first time home buyer who knew NOTHING about how the process worked. She sat down with me to discuss in detail any questions I had over contracts and my options. She is so friendly my kids want to buy a new house so they can go house hunting with Franette all over again! I will definitely be recommending her to my friends and family.